“I really enjoyed the course and I got a lot out of it. It reminded me to look at issues in the workplace thoroughly, not to rush and not to assume that you know what’s wrong and quickly stick a band-aid on it to make it better, but to find out what really is happening, to listen to a range of different perspectives, and develop a strategy to address the core of the problem. The diagnosis and treatment phases were fascinating, both theoretically and practically. Samantha shared a lot of tools to help you approach both aspects from a creative, yet grounded, perspective. She was a knowledgeable, supportive and generous guide. She always answered everyone’s questions thoroughly and she was always willing to share her own experiences to help us to learn by sharing how her approach had been successful in a range of different contexts.”

- Karen Eamens -

Headmistress and founder of Happy Teachers Happy Schools, UK